Director, Client Services
Eric brings 20 years experience in the area of client services and communications to his role with The Leaders Studio. Eric works closely with clients to manage the delivery of leadership programs – both on-site and virtually – in Australasia and North America. He oversees the research and design of The Leaders Studio training programs and communicates the company’s proprietary research and leadership training globally.
He also develops communication plans and materials for client projects – ensuring that clients maximize their investment in leadership development. Eric works closely with clients to ensure alignment of key messages around leadership as this is often a missing component when launching a leadership development program. Eric will often consult with senior executives, internal communications, human resources, organizational development, and management functions to launch The Leaders Studio programs.
In addition to working closely with clients, Eric also manages the marketing communications team that supports The Leaders Studio’s overall business development and program delivery efforts. His work is directly linked to the company’s brand development, collateral development and increased market visibility.
Eric has a diverse background, having worked in a variety of industries including business, high-tech, law, government, consumer products, printing, manufacturing, professional services, non-profit and other fields. He brings extensive experience, a high degree of professionalism and a genuine passion for fostering leadership to his work.
Eric has worked as the Director of Marketing Communications at Solanova, a manufacturer and distributor of nutritional supplements and health products based in the San Francisco Bay Area, where he managed the company’s sales team. He also served as the Public Relations Manager at iPrint Technologies, Inc., a business printing and technology company in Silicon Valley, California, where he developed initiatives to increase customer acquisition and loyalty.
Additionally, Eric was Communications Manager at the commercial law firm Kensington Swan in Auckland, where he worked with the marketing communications team to develop client collateral and build the company brand within New Zealand. He has also been a Communications Advisor at North Shore City Council, where he helped develop an innovation program and new website and worked with a variety of stakeholders to deliver communications messages and services.
Eric is committed to working closely with The Leaders Studio’s clients to meet their needs and to developing communication programs that create high-performing work environments with a tangible “buzz” of excitement, engagement and stellar productivity.
Eric has a B.A. in English from the University of California, Riverside, an Advertising Copywriting certificate from Portfolio Center in Atlanta, Georgia, and a Marketing Communications certificate from San Jose State University.
